© Copyright Hillary Machinery Inc 2017
Made with Xara

CNC MACHINE TOOL TROUBLESHOOTING & REPAIR

SUPPORTING ALL MAJOR BRANDS WITH FANUCTM, HEIDENHAINTM & MITSUBISHITM CONTROLS ALSO SUPPORTING FADALTM, MILLTRONICSTM & HAASTM  MAJOR COMPONENT REPAIR/EXCHANGE FOR G&LTM, CINCINNATITM, K&TTM, AND WARNER SWASEYTM 

CNC MACHINE TOOL AUXILIARY SERVICES 

Rotary Tables Bar Feeders Automation Tool & Part Probes Control Retrofit Machine Rebuild Machine Certification Machine Relocation Fanuc Operator Training

CNC MACHINE  TOOL PREVENTATIVE MAINTENANCE

TURNING CENTERS MACHINING CENTERS BORING MILLS STANDARD RATES                                                      DURING NORMAL BUSINESS HOURS (MON~FRI 8:00 AM ~ 5:00 PM) $95/HR (TRAVEL) / $110/HR (ON-SITE) + HOTEL & MEALS (ONLY IF OVERNIGHT TRAVEL IS NECESSARY) NO MILEAGE CHARGE
1. Call for service placed to Hillary Machinery (800)683-1516 and taken by Service Manager. 2. Tele-support is attempted.  If unsuccessful, service ticket is entered into RazorSync. 3. RazorSync sends initial automated email to customer confirming the request for service. 4. Service Manager assigns or RazorSync automatically assigns closest field technician. 5. RazorSync sends automated email to customer that request has been assigned. 6. Service Technician responds “in route” via mobile app. 7. RazorSync sends automated email to customer with an ETA. 8. Upon arrival, technician responds “arrived” via mobile app. 9. RazorSync sends automated email to customer advising arrival of service technician. 10. Upon completion, technician meets with customer who reviews and signs off on the work. 11. RazorSync sends automated email to customer upon completion with an attached service report. 12. All information is recorded in the machine’s service history for future needs.
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CNC Machine Tool Technical Service & Support - Reviews

How it Works - We Keep You In The Loop

CNC MACHINE TOOL DIAGNOSTICS ● TROUBLESHOOTING & REPAIR

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Hillary Machinery
CNC Machine Tool Repair 877-902-3751

PREVENTATIVE MAINTENANCE ● AUXILIARY SERVICES

Our Guarantee We fix it, or the service call is FREE!
© Copyright Hillary Machinery Inc 2017
Made with Xara
TROUBLESHOOTING & REPAIR SUPPORTING ALL MAJOR BRANDS WITH FANUCTM, HEIDENHAINTM & MITSUBISHITM  CONTROLS ALSO SUPPORTING FADALTM, OKUMATM (OSPTM), MILLTRONICSTM & HAASTM  MAJOR COMPONENT REPAIR/EXCHANGE FOR G&L, CINCINNATITM, K&TTM, AND WARNER SWASEYTM  AUXILIARY SERVICES Rotary Tables Bar Feeders Automation Tool & Part Probes Control Retrofit Machine Rebuild Machine Certification Machine Relocation Fanuc Operator Training PREVENTATIVE MAINTENANCE TURNING CENTERS MACHINING CENTER STANDARD RATES                                                      DURING NORMAL BUSINESS HOURS (MON~FRI 8:00 AM ~ 5:00 PM) $95/HR (TRAVEL) / $110/HR (ON- SITE) + HOTEL & MEALS (ONLY IF OVERNIGHT TRAVEL IS NECESSARY) NO MILEAGE CHARGE
1. Call for service placed to Hillary Machinery (800)683-1516 and taken by Service Manager. 2. Tele-support is attempted.  If unsuccessful, service ticket is entered into RazorSync. 3. RazorSync sends initial automated email to customer confirming the request for service. 4. Service Manager assigns or RazorSync automatically assigns closest field technician. 5. RazorSync sends automated email to customer that request has been assigned. 6. Service Technician responds “in route” via mobile app. 7. RazorSync sends automated email to customer with an ETA. 8. Upon arrival, technician responds “arrived” via mobile app. 9. RazorSync sends automated email to customer advising arrival of service technician. 10. Upon completion, technician meets with customer who reviews and signs off on the work. 11. RazorSync sends automated email to customer upon completion with an attached service report. 12. All information is recorded in the machine’s service history for future needs.
Hillary Machinery CNC Machine Tool Repair
Hillary Machinery Technical Support
How it Works - Keeping You in the Loop
Powered by 
  Customers   Customers Fanuc Training   Fanuc Training  
Our Guarantee We fix it, or the service call is FREE!